Public Gaming Industry

Responsible Gaming/CRM


January 9, 2019

Maryland Lottery Receives Responsible Gambling Certification

“We’ve made an organizational commitment to promoting responsible play, and it’s an honor to receive recognition from the WLA,” said Maryland Lottery and Gaming Director Gordon Medenica. “We thank the members of the IAP for their evaluat...
December 23, 2018

Hoosier Lottery recognized for responsible gaming efforts by the World Lottery Association

“The Hoosier Lottery is committed to operating in a socially responsible manner in all facets of our business,” said Sarah M. Taylor, executive director of the Hoosier Lottery. “We base our decisions about game design, marketing and adve...



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